Product Return Policy for Dora the Explorer Books

What is the Return Policy?

You may return most products purchased. Most items may be returned with 30 days of receiving the item. However we are not the original seller and you must contact and/or refer to the initial sellers terms for returns individually.

Items with FREE Return Shipping

These items usually come with a free return shipping method.

  • Baby Items
  • Shoes
  • Clothing
  • Accessories
  • Jewelry
  • Watches (except those bought in Sports & Outdoors)

Large Items Delivered by Specialty Carriers

If you have to return huge or bulky item which has been delivered by way of a specialty carrier (e.g., CEVA, ABF, Pilot), proceed to the Online Returns Center. The Returns Center will help you through the returns process and will have you contact our specialized customer care team, which can schedule the pickup of your item.

Note: Please do not refuse the delivery of the item. In order to guarantee that the return and refund are processed correctly.